Questions and answers

Use Shop by class on the home page. Pick the class your child is entering and you will see only the books for that year — pupil's books, workbooks and the teacher's guides that go with them. If your school gave you a booklist, the titles on it should match what you see there.

Every book for one class, bought in one order, at ten percent below the separate prices. It is the fastest way to clear a booklist and it means nothing is missing on the first day of term.

The pupil's book carries the lessons and is kept clean. The workbook holds the exercises and is written in, which is why each pupil needs their own copy and why schools cannot share them between classes.

Only if you teach. The guide follows the pupil's book lesson by lesson with teaching notes, suggested activities and worked answers. Schools usually order one per class; parents do not need it.

Yes, as long as it has not left us. Call or message as soon as you can with your order number and we will stop it.

MTN Mobile Money, Orange Money, or a bank card. At checkout you choose the method, confirm on your phone, and the order is placed. Schools can also pay against an invoice — request a quote instead of using checkout.

Yes. Payments are handled by a licensed payment provider, not by us. We never see or store your Mobile Money PIN or your card number.

All prices are in XAF, the Central African CFA franc, and include no hidden charges. Delivery is added at checkout and shown before you pay.

This usually settles itself within a few minutes. If it does not, send us your phone number, the amount and the time, and we will trace it with the provider.

Across Cameroon. Yaoundé and Douala are quickest; everywhere else goes by the usual transport agencies and takes a little longer. The cost depends on your zone and is shown at checkout.

Usually two to three working days in Yaoundé and Douala, and three to seven elsewhere. In August and September, when every school is ordering at once, allow longer.

Yes. Choose collection at checkout and we will tell you when your order is ready.

You get a message when it is confirmed and again when it is sent. You can also sign in and look under My orders.

No — use the For schools page instead. Tell us your classes and how many pupils are in each, and we send a written quote at school pricing, with a delivery date and an invoice your bursar can work with.

It scales with the size of the order, counted across the whole order rather than per title. The tiers are on the For schools page and your quote confirms the final figures.

Yes. Say so when you request a quote and we will arrange sample copies.

We do. Contact us about stockist terms.

Tell us within seven days and we replace it at our cost. A photograph helps and saves you a journey.

An unused book in its original condition can be returned within fourteen days. A workbook that has been written in cannot, since it cannot be sold again.